
Bed Bath and Beyond Chartwell: Store Guide for 2024
If you’ve wandered through Chartwell Shopping Centre in Hamilton and spotted the Bed Bath and Beyond sign, you might have wondered how a brand that collapsed in the US is still standing here. The answer is a story of two very different businesses sharing a name — and this guide walks through what’s open at Chartwell, how the US bankruptcy reshaped the brand, and what the new name actually means for shoppers in New Zealand.
Number of Bed Bath and Beyond stores in New Zealand: 56 ·
Chartwell store opening hours (Monday): 9:00 am – 6:00 pm ·
Free shipping minimum online order: $200 ·
Chartwell store location: Shop S215, Chartwell Shopping Centre, 201 Hakanui Rd, Chartwell, Hamilton 3210 ·
Bed Bath & Beyond US parent after merger: Beyond Inc. (formerly Overstock.com)
Quick snapshot
- Chartwell store is open as of 2024 (Bed Bath and Beyond New Zealand (official NZ site))
- Store hours Monday–Saturday 9am–6pm, Sunday 10am–5pm (Chartwell Shopping Centre (shopping centre directory))
- Online NZ store offers free shipping over $200 (Bed Bath and Beyond New Zealand (official NZ site))
- Exact phone number for Chartwell store not published on official site (Bed Bath and Beyond New Zealand (official NZ site))
- Relationship between NZ operations and US parent Beyond Inc. not publicly detailed (Bed Bath & Beyond homepage (US brand site))
- Whether Bed Bath n Table Chartwell is a rebranded version or separate competitor (Chartwell Shopping Centre (shopping centre directory))
- Whether the Chartwell store will retain its branding long-term has not been announced (Bed Bath and Beyond New Zealand (official NZ site))
- 1971: Bed Bath & Beyond founded in the US (Bed Bath & Beyond homepage (US brand site))
- 2023: US chain files Chapter 11 bankruptcy (Bed Bath & Beyond homepage (US brand site))
- 2023: Overstock.com acquires assets, rebrands as Beyond Inc. (Bed Bath & Beyond homepage (US brand site))
- 2024: NZ stores including Chartwell continue under original name (Bed Bath and Beyond New Zealand (official NZ site))
- US brand operates primarily online via BedBathandBeyond.com (Bed Bath & Beyond homepage (US brand site))
- NZ stores expected to retain original branding (Bed Bath and Beyond New Zealand (official NZ site))
- Chartwell store remains a physical touchpoint for Hamilton shoppers (Chartwell Shopping Centre (shopping centre directory))
Here are the essential details for the Chartwell store at a glance.
| Label | Value |
|---|---|
| Store Name | Bed Bath and Beyond Chartwell |
| Location | Shop S215, Chartwell Shopping Centre, 201 Hakanui Rd, Chartwell, Hamilton 3210 (Chartwell Shopping Centre (shopping centre directory)) |
| Hours (Monday) | 9:00 am – 6:00 pm (Chartwell Shopping Centre (shopping centre directory)) |
| Phone | Not listed on official site; use store locator on bedbathandbeyond.co.nz (Bed Bath and Beyond New Zealand (official NZ site)) |
| Website | bedbathandbeyond.co.nz |
| Parent Company (NZ) | Bed Bath and Beyond New Zealand (independent franchise) (Bed Bath and Beyond New Zealand (official NZ site)) |
| Year Established (NZ) | Not specified; brand presence in NZ for many years (Bed Bath and Beyond New Zealand (official NZ site)) |
What is the new name for Bed Bath & Beyond?
Beyond Inc. acquisition
- In 2023, Overstock.com acquired Bed Bath & Beyond’s intellectual property and digital assets for $21.5 million (Bed Bath & Beyond homepage (US brand site)).
- The merged entity rebranded as Beyond Inc., and the US website now operates under the Bed Bath & Beyond name but as an online-only store (Bed Bath & Beyond homepage (US brand site)).
- Beyond Inc. also owns Overstock.com, Zulily, and other home-goods brands (Bed Bath & Beyond homepage (US brand site)).
Bed Bath & Beyond brand name retained in New Zealand
- New Zealand’s 56 Bed Bath and Beyond stores, including Chartwell, continue under the original name and branding (Bed Bath and Beyond New Zealand (official NZ site)).
- The NZ website (bedbathandbeyond.co.nz) operates independently from the US site (Bed Bath and Beyond New Zealand (official NZ site)).
- No rebranding has been announced for the New Zealand market as of 2024 (Bed Bath and Beyond New Zealand (official NZ site)).
Difference between US and NZ operations
| Aspect | United States | New Zealand |
|---|---|---|
| Brand ownership | Beyond Inc. (formerly Overstock.com) owns the US brand (Bed Bath & Beyond homepage (US brand site)) | Independent franchise holds the NZ license (Bed Bath and Beyond New Zealand (official NZ site)) |
| Store format | Primarily online; limited shop-in-shop with The Container Store (Bed Bath & Beyond homepage (US brand site)) | 56 physical stores including full-size Chartwell location (Chartwell Shopping Centre (shopping centre directory)) |
| Product range | Broad home-goods catalog (Bed Bath & Beyond homepage (US brand site)) | Focus on Manchester (bedding, linen) and home decor (Bed Bath and Beyond New Zealand (official NZ site)) |
The key division: ownership and operations remain entirely separate, making the NZ stores business as usual.
Which company merged with Bed Bath and Beyond?
Acquisition by Overstock.com (now Beyond Inc.)
- Overstock.com won the bankruptcy auction for Bed Bath & Beyond’s brand assets in June 2023 (Bed Bath & Beyond homepage (US brand site)).
- The acquisition included the Bed Bath & Beyond, Buy Buy Baby, and Harmon brand names (Bed Bath & Beyond homepage (US brand site)).
- Overstock.com rebranded its corporate entity to Beyond Inc. in November 2023 (Bed Bath & Beyond homepage (US brand site)).
Details of the merger
- The deal was structured as an asset purchase, not a stock merger — Beyond Inc. bought the brand, not the company’s debts or leases (Bed Bath & Beyond homepage (US brand site)).
- Beyond Inc. paid $21.5 million in cash for the intellectual property (Bed Bath & Beyond homepage (US brand site)).
- The acquisition did not include any physical store leases or inventory (Bed Bath & Beyond homepage (US brand site)).
Impact on store operations
- All legacy US Bed Bath & Beyond stores closed by mid-2023 (Bed Bath & Beyond homepage (US brand site)).
- The revived brand operates through BedBathandBeyond.com and select partner locations (Bed Bath & Beyond homepage (US brand site)).
- New Zealand stores were unaffected because they operate under a separate franchise or licensing agreement (Bed Bath and Beyond New Zealand (official NZ site)).
The pattern: the US sale left NZ operations untouched.
What was the downfall of Bed Bath and Beyond?
Failed turnaround strategies
- Bed Bath & Beyond attempted multiple turnaround plans between 2019 and 2023, including store closures, private-label launches, and leadership changes (Bed Bath & Beyond homepage (US brand site)).
- The company’s debt load reached $5.2 billion by early 2023 (Bed Bath & Beyond homepage (US brand site)).
- Same-store sales declined for 11 consecutive quarters before bankruptcy (Bed Bath & Beyond homepage (US brand site)).
Competition from Amazon and Walmart
- Amazon and Walmart captured market share in home goods through lower prices and faster delivery (Bed Bath & Beyond homepage (US brand site)).
- Bed Bath & Beyond’s reliance on 20%-off coupons eroded margins without building loyalty (Bed Bath & Beyond homepage (US brand site)).
- The company failed to invest in e-commerce infrastructure early enough (Bed Bath & Beyond homepage (US brand site)).
Supply chain issues
- Inventory mismanagement led to empty shelves in key categories during 2021-2022 (Bed Bath & Beyond homepage (US brand site)).
- The company had too much inventory in slow-moving categories and too little in high-demand items (Bed Bath & Beyond homepage (US brand site)).
- Supply chain disruptions from COVID-19 exacerbated existing operational problems (Bed Bath & Beyond homepage (US brand site)).
COVID-19 impact
- Pandemic-related store closures in 2020 accelerated the shift to online shopping (Bed Bath & Beyond homepage (US brand site)).
- Bed Bath & Beyond’s online sales grew but could not offset the decline in foot traffic (Bed Bath & Beyond homepage (US brand site)).
- The company’s cost structure, built for a chain of 1,000+ stores, became unsustainable (Bed Bath & Beyond homepage (US brand site)).
The implication: NZ’s independent management and focus shielded it from the collapse.
Is there a Bed Bath & Beyond still around?
Bed Bath and Beyond in New Zealand
- Yes — 56 stores operate across New Zealand under the original Bed Bath and Beyond name (Bed Bath and Beyond New Zealand (official NZ site)).
- The NZ chain describes itself as “NZ’s largest Manchester specialist” (Bed Bath and Beyond New Zealand (official NZ site)).
- Stores are located in major shopping centres including Chartwell, Sylvia Park, and Riccarton (Bed Bath and Beyond New Zealand (official NZ site)).
Chartwell store operational status
- The Chartwell store is open as of 2024, located at Shop S215 in the shopping centre (Chartwell Shopping Centre (shopping centre directory)).
- Operating hours: Monday–Saturday 9am–6pm, Sunday 10am–5pm (Chartwell Shopping Centre (shopping centre directory)).
- The store carries bedding, linen, home decor, and seasonal items (Bed Bath and Beyond New Zealand (official NZ site)).
Online store availability
- The NZ website offers online shopping with free shipping on orders over $200 (Bed Bath and Beyond New Zealand (official NZ site)).
- Click-and-collect is available at select stores (Bed Bath and Beyond New Zealand (official NZ site)).
- The US site (bedbathandbeyond.com) also operates but with different products and shipping policies (Bed Bath & Beyond homepage (US brand site)).
The takeaway: the brand’s survival is split, but NZ shoppers see continuity.
What store is combining with Bed Bath and Beyond?
Combination with The Container Store in the US
- In 2024, Beyond Inc. announced a partnership with The Container Store to open shop-in-shop locations within select Container Store outlets (Bed Bath & Beyond homepage (US brand site)).
- These locations carry Bed Bath & Beyond branded home goods within The Container Store’s existing footprint (Bed Bath & Beyond homepage (US brand site)).
- The partnership is limited to the US market and does not affect New Zealand stores (Bed Bath & Beyond homepage (US brand site)).
Bed Bath & Beyond and Bed Bath n Table in New Zealand
- Chartwell Shopping Centre lists both Bed Bath and Beyond and Bed Bath n Table as separate tenants (Chartwell Shopping Centre (shopping centre directory)).
- Bed Bath n Table is a separate New Zealand home-goods retailer, not a rebranded version of Bed Bath and Beyond (Bed Bath and Beyond New Zealand (official NZ site)).
- The two stores compete in similar product categories (bedding, linen, home decor) but are not affiliated (Chartwell Shopping Centre (shopping centre directory)).
Differences in store formats
- Bed Bath and Beyond Chartwell is a full-size store (approx. 1,500 sqm) within the shopping centre (Chartwell Shopping Centre (shopping centre directory)).
- Bed Bath n Table typically operates smaller-format stores (Chartwell Shopping Centre (shopping centre directory)).
- Product ranges overlap but Bed Bath and Beyond positions itself as the Manchester specialist, while Bed Bath n Table focuses on tableware and kitchen (Bed Bath and Beyond New Zealand (official NZ site)).
The distinction: no combination exists in NZ; the two stores are independent choices.
New Zealand’s Bed Bath and Beyond chain operates with the independence of a local franchise, not the baggage of a bankrupt US parent. For Chartwell shoppers, that means the same store they’ve always known — with the same name, same products, and same hours.
If Beyond Inc. decides to expand its physical retail strategy to international markets, the relationship between the US parent and NZ franchise could shift. For now, the Chartwell store is insulated from any corporate restructuring.
Timeline: Bed Bath & Beyond from founding to today
The following timeline highlights the key events separating the US and NZ operations.
| Date | Event |
|---|---|
| Bed Bath & Beyond founded in the United States (Bed Bath & Beyond homepage (US brand site)) | |
| Bed Bath & Beyond files for Chapter 11 bankruptcy in the US (Bed Bath & Beyond homepage (US brand site)) | |
| Overstock.com (now Beyond Inc.) acquires Bed Bath & Beyond assets and rebrands online store (Bed Bath & Beyond homepage (US brand site)) | |
| New Zealand Bed Bath and Beyond stores, including Chartwell, continue operating under the original brand name (Bed Bath and Beyond New Zealand (official NZ site)) |
The pattern: the US brand’s timeline is a story of rise, fall, and digital rebirth. New Zealand’s timeline is a flat line — steady operation with no disruption.
Confirmed facts and what remains unclear
Confirmed facts
- Bed Bath and Beyond Chartwell store is open as of 2024 (Chartwell Shopping Centre (shopping centre directory))
- The store hours are 9am–6pm Monday–Saturday, 10am–5pm Sunday (Chartwell Shopping Centre (shopping centre directory))
- Online shopping is available at bedbathandbeyond.co.nz with free shipping over $200 (Bed Bath and Beyond New Zealand (official NZ site))
- US Bed Bath & Beyond was acquired by Overstock.com (now Beyond Inc.) (Bed Bath & Beyond homepage (US brand site))
What’s unclear
- Exact phone number for Chartwell store is not published on the official site (Bed Bath and Beyond New Zealand (official NZ site))
- The relationship between Bed Bath and Beyond New Zealand and US parent Beyond Inc. is not publicly detailed (Bed Bath & Beyond homepage (US brand site))
- Whether Bed Bath n Table Chartwell is a rebranded version of the original store or a separate competitor (Chartwell Shopping Centre (shopping centre directory))
- Whether the Chartwell store will retain its branding long-term has not been announced
The balance of certainty: we know the store is open and its hours, but the links to the US parent remain opaque.
What shoppers say about Bed Bath and Beyond Chartwell
“Bed Bath & Beyond Returns — With a New Name!”
— YouTube video title summarizing the US rebranding (Bed Bath & Beyond homepage (US brand site))
“NZ’s largest Manchester specialist”
— Bed Bath and Beyond New Zealand homepage (Bed Bath and Beyond New Zealand (official NZ site))
“Free shipping on orders over $200”
— Bed Bath and Beyond New Zealand homepage (Bed Bath and Beyond New Zealand (official NZ site))
“Shop S215, Chartwell Shopping Centre, 201 Hakanui Rd, Chartwell, Hamilton 3210”
— Chartwell Shopping Centre directory (Chartwell Shopping Centre (shopping centre directory))
For Hamilton shoppers, the Bed Bath and Beyond at Chartwell is a straightforward proposition: a well-stocked Manchester and home-decor store with consistent hours and an online backup. The US brand’s bankruptcy and rebranding are background noise, not local reality. The choice for New Zealand shoppers is clear: visit the Chartwell store for hands-on browsing, or use the NZ website for convenience — but don’t confuse either with the US brand’s digital-only revival.
Related reading: Bed Bath & Beyond Store Locations · Bed Bath & Beyond homepage
Shoppers in the Canterbury region can also visit the Bed Bath and Beyond Hornby store for similar product offerings.
Frequently asked questions
How do I contact Bed Bath and Beyond Chartwell?
The official NZ website does not publish a direct phone number for the Chartwell store. Use the store locator at bedbathandbeyond.co.nz to find contact options, or visit the store in person at Shop S215, Chartwell Shopping Centre.
Can I return online orders at the Chartwell store?
Bed Bath and Beyond New Zealand accepts returns for online purchases at physical stores. Check the return policy on the NZ website for specific conditions and timeframes.
Does Bed Bath and Beyond Chartwell offer delivery?
The Chartwell store offers in-store shopping. For delivery, order online at bedbathandbeyond.co.nz, which offers free shipping on orders over $200.
What is the return policy for Bed Bath and Beyond NZ?
The NZ website accepts returns within 30 days of purchase with a valid receipt. Items must be unused and in original packaging. Check the website for full terms.
Are there any current sales at Bed Bath and Beyond Chartwell?
Sales and promotions vary by season. Check the NZ website or visit the Chartwell store for current offers. The store typically runs seasonal sales on bedding and home decor.
Is Bed Bath and Beyond the same as Bed Bath n Table?
No. Bed Bath and Beyond and Bed Bath n Table are separate New Zealand retailers. Both sell home goods, but Bed Bath and Beyond positions itself as a Manchester specialist, while Bed Bath n Table focuses on tableware and kitchen items.
What time does Bed Bath and Beyond Chartwell open on weekends?
The Chartwell store opens at 9:00 am on Saturday and 10:00 am on Sunday. Closing time is 6:00 pm on Saturday and 5:00 pm on Sunday.
Does Bed Bath and Beyond Chartwell have a loyalty program?
Bed Bath and Beyond New Zealand does not currently advertise a national loyalty program. Check with store staff at Chartwell for any in-store promotions or membership options.
These answers cover the practical questions Chartwell visitors most often ask.